Frequently Asked Questions

You can reach us via the contact form on our website, by phone, or by email. We respond to all enquiries within one business day.

Most of our customers install their own doors — no tradesperson required. We provide detailed installation guides and our team is available to help if you get stuck.

Please use our How to Measure guide at the top of the website — it walks you through the exact three points you need to measure (buy media, wall width, and floor to ceiling height). If you're unsure, contact us before ordering and we'll guide you through it.

Most orders are delivered within 14-21 business days from order confirmation. You will also receive tracking updates while your order is in the manufacturing process. You will receive a text message the day prior to delivery to advise of next day delivery.

We deliver across South East Queensland including the Gold Coast, Sunshine Coast, Brisbane, Toowoomba, Hervey Bay, Maryborough, and Northern NSW. Contact us for regional deliveries outside these areas.

Yes, raw gyprock wardrobe doors should be painted or sealed within 48 hours from delivery.

Our delivery driver will deliver to your specified address. Your order is delivered unpackaged and includes an "authority to leave", so you don't need to be home to receive the order.

In order to make sure you have enough clearance that our sliding door kits will work you need to make allowances for the below track dimensions:

STANDARD DOUBLE TRACK
Top Track: 83mm deep x 40mm high
Bottom Track: 83mm deep x 10mm high

SLIMLINE DOUBLE TRACK
Top Track: 57mm deep x 40mm high
Bottom Track: 57mm deep x 10mm high

SLIMLINE TRIPLE TRACK
Top Track: 83mm deep x 40mm high
Bottom Track: 83mm deep x 20mm high

Most wardrobe enclosure spaces have a 90mm surround. This is more than enough for our door kits. 

In your order we will include the top and bottom tracks cut to your size with a floor baton if needed and doors to match perfectly with all the screws and fixings to DIY install. We do not include side aluminium coverings or any surrounds. This will be for you to arrange.

Note: Any widths up to 2400mm are 2 door standard. Over this size is 3 door standard. This gives the maximum opening with the least amount of product in your wardrobe space to keep it streamline and efficient.